Welfare Services

School Attendance

Providing expert school attendance support and working collaboratively to improve outcomes for all children.

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School Attendance

Early Help and Early Intervention

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School Attendance

Working Together to Improve School Attendance

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Products & Services

Good attendance and punctuality are key to a child’s success, creating better outcomes and preparing them for life beyond school. We know that school attendance can be affected by a variety of circumstances for children and families, which is why we make it our job to build relationships and offer effective support. Working collaboratively with staff, pupils and families, our school attendance support will find positive solutions to tackle persistent absence, putting the right support in place to promote the welfare of all children.

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Attendance Officers

Attendance Officers

Every school should have an attendance officer who will ensure registers are completed accurately and within a timely manner, follow up on pupil absence and ensure day-to-day attendance procedures are followed precisely. Our Attendance Team can fulfil this role within your setting to ensure that your school is meeting the legal requirements for monitoring attendance and absence.

Casework with Children & Families

Casework with Children & Families

Supporting you with early help assessments, casework, and parental engagement, our advisers will identify barriers to school attendance and punctuality. With links to multiagency partners and organisations, our independent advisers are well-placed to provide non-judgemental advice and support to families where school attendance is a concern. We will facilitate high-quality interventions and solutions, ensuring pupils get the support they need.

Attendance & Register Audits

Attendance & Register Audits

Taking into consideration all statutory guidance and DfE expectations, our consultants will conduct a thorough and detailed assessment of your school’s attendance policies, practices and procedures. We will consider both statutory elements of attendance practice as well as any interventions in place, in addition to:

School’s coding and data
Staff roles and responsibilities
Parental engagement

With expert advice and recommendations, we can help you improve punctuality and attendance at your school, a crucial step in achieving better outcomes for pupils.

Through our register audits, we will review your attendance and absence records, ensuring they meet legal standards and highlight any areas for improvement. By supporting schools to maintain accurate records, reduce errors, and support better attendance tracking, we can help to ensure accurate monitoring and early intervention.

Safe & Well Visits

Safe & Well Visits

Our team can carry out Safe and Well visits throughout the year, working directly with pupils and families to overcome barriers to attendance. Visits can be scheduled during holiday periods to ensure the safety and wellbeing of pupils, signpost to any support or holiday activities, and remind families of important dates, routines, and expectations to prepare pupils for their return to school.

EBSA Support

EBSA Support

Pupils with Emotional Barriers to School Attendance often require extensive support in order to access their education. We can support schools in implementing appropriate interventions, utilising child’s voice, parental engagement and support from multi-agency partners. With quality resources and toolkits developed by our Educational Psychology service, we will ensure staff have the knowledge and understanding of EBSA and how to support pupils and their mental health needs.

Support with Legal Intervention

Support with Legal Intervention

In cases of unauthorised holidays or persistent absence, legal intervention may become the appropriate course of action to take, where all other support has been offered to families. Our experts will guide you through the process, preparing all necessary documentation to a high, professional standard as we work within your Local Authority procedures towards a productive outcome.

School Attendance Policy

School Attendance Policy

Our expert team specialises in crafting clear, actionable, and compliant attendance policies tailored to your school’s unique needs. We will ensure your policy aligns with legal requirements, supports pupil and parental engagement, and promotes positive attendance expectations and outcomes. Whether you’re starting from scratch or updating an existing policy, we provide the expertise and guidance to create a document that has impact. Let us help you set the foundation for success—contact us today to get started!

Pupil Attendance & Safeguarding Support Packages for Multi-Academy Trusts

Pupil Attendance & Safeguarding Support Packages for Multi-Academy Trusts

With many years’ experience providing support to schools for Pupil Attendance and Safeguarding, our team is best placed to identify the wider needs of Multi-Academy Trusts. Our bespoke support packages will give your staff access to high-quality, cost-effective consultancy, auditing and training.

Our service provides trust-wide solutions, ensuring consistency across all schools while addressing the unique challenges faced by each. Through data-driven insights, policy development, staff training, and regular compliance checks, we equip MATs with the tools to improve attendance rates and uphold robust safeguarding standards. By working closely with trust leaders and staff, we can

Engagement and Intervention Advice

Engagement and Intervention Advice

Our service offers targeted support to help schools improve attendance by engaging both parents and pupils through proactive intervention strategies. With workshops, one-on-one consultations, and clear communication channels, we work with families to address the root causes of absenteeism and provide practical solutions to overcome them.

We specialise in providing advocacy support to mediate and rebuild relationships between schools and parents when communication has broken down. Acting as a neutral third party, we facilitate open and constructive dialogue to ensure both sides feel heard and understood. Our solution-focused approach aims to bridge the gap between schools and parents, ensuring that the best interests of the child remain at the centre of discussions. Our goal is to create and restore positive partnerships, enabling more effective collaboration in supporting the pupil’s academic and emotional well-being.

Training and CPD

School Attendance Training

Accurate and effective monitoring of pupil attendance and absence is not only essential to a school’s safeguarding process, but is a legal requirement. Our Attendance Training is delivered throughout the year to equip staff with the knowledge and confidence that they need to effectively fulfil their roles. We will help to improve your understanding of attendance codes, effective interventions, supporting pupil mental health, monitoring attendance data, roles and responsibilities, legal intervention, and how to create a culture where pupil attendance is a priority.

Our attendance advisers can attend your next training day to share tailored advice on tackling attendance challenges, improving engagement, and utilising data-driven approaches to boost attendance and punctuality. Empower your staff with the tools and knowledge to make a real difference in pupil outcomes. Book a session today and take your approach to pupil attendance to the next level.

Annual Support Packages

Our service offers targeted support to help schools improve attendance by engaging both parents and pupils through proactive intervention strategies. With workshops, one-on-one consultations, and clear communication channels, we work with families to address the root causes of absenteeism and provide practical solutions to overcome them.

We specialise in providing advocacy support to mediate and rebuild relationships between schools and parents when communication has broken down. Acting as a neutral third party, we facilitate open and constructive dialogue to ensure both sides feel heard and understood. Our solution-focused approach aims to bridge the gap between schools and parents, ensuring that the best interests of the child remain at the centre of discussions. Our goal is to create and restore positive partnerships, enabling more effective collaboration in supporting the pupil’s academic and emotional well-being.

School Attendance Support for Schools and Academy Trusts

Good attendance and punctuality are key to a child’s success, creating better outcomes and preparing them for life beyond school.

Working collaboratively with staff, pupils and families, our pupil attendance specialists will find positive solutions to tackle persistent absence, putting the right support in place to promote the welfare of all children.

Safe and Well Visits

Our team can carry out Safe and Well visits throughout the year, working directly with families to address barriers to attendance and allay any safeguarding concerns.

With our consistent, child-centred approach, we can target support at key points across the school year, during exams or the transition from primary to secondary school.

We will also engage with families during the school holidays, ensuring pupils continue to receive the support they need to prepare for their safe return to school.

Casework with Children and Families

Always working in the best interests of the child, our experienced advisers can support your school, pupils and families to improve school attendance and punctuality.

We will facilitate interventions to identify the causes for poor school attendance and punctuality, supporting your school to ensure that any challenges are collaboratively resolved so that pupils can make the most of their educational opportunities.

Support with legal proceedings

In cases of persistent absence, legal intervention may become the appropriate course of action to take. Our experts will guide you through the process, preparing all necessary documentation to a high professional standard, ready for submission to your Local Authority. This can include requesting penalty notices for absence or to pursue legal proceedings.

Highly skilled and experienced, our professionals will follow all the relevant procedures, working in partnership with your Local Authority towards a productive outcome.

Policy and Practice Development

Strong policies and practices are essential to cultivate a culture of safeguarding in school, and usually one of the first things that Ofsted will inspect.

With extensive experience, our consultants can support you with policy and practice development, ensuring your school is compliant with the latest safeguarding legislation and guidance from the DfE.

We will work with you to review your current procedures and make any necessary updates, always in line with your school community and vision.

Training and CPD

As part of their duty to safeguard and promote the welfare of pupils, all schools have a responsibility to proactively monitor and improve school attendance.

With wide-ranging expertise and experience, our consultants will ensure your school attendance team is working in line with the latest guidance outlined by the Department for Education.

Sharing effective skills and strategies, our Pupil Attendance Training will improve your confidence in the following areas:

Local authority procedures

Attendance policies
Attendance interventions
Parental engagement
Legal processes

As well as training for school attendance teams, we also offer whole school CPD, helping you to make attendance “everyone’s business” in line with Working Together to Improve School Attendance. This training supports staff to understand their role in improving school attendance and reducing persistent absence, ensuring children have access to a full-time education and make the most of their learning opportunities.

Self-Assessments

Guiding you through the process of critical reflection, our experts will help you to carry out effective self-assessments, collecting the relevant data to build a record of attendance at your school.

With constructive feedback and recommendations, our team will give you the reassurance that your policies and procedures are in line with good practice and all statutory requirements.

Attendance Self-Assessment

Our consultants will work alongside your team to conduct a thorough and detailed assessment of your school’s attendance policies, practices and procedures, identifying areas of strength and potential development.

On completion, you will receive a detailed report alongside expert advice and guidance to help you improve punctuality and attendance at your school, a crucial step in achieving better outcomes for pupils.

Support Helpline

Managing pupil welfare concerns on a daily basis, staff are likely to confront a diverse set of needs and challenging circumstances.

Our helpline is a telephone and email service, connecting you straight through to advisers. With best practice and proven solutions, we will ensure your staff are well-prepared to make informed decisions and take the appropriate action.

Supporting your team with all matters of safeguarding and attendance, we can advise you on the relevant legislation and strategies, ensuring all processes are in line with government guidelines.

Gain access to our helpline for a full year from the time of purchase. Available Monday to Friday during term time, between 8:45 am and 12:00 pm.

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Why choose One Education for School Attendance?

Our friendly and professional team has a proven track record of supporting schools and improving attendance outcomes both for individual pupils and on a whole school level.

Working within a network of services dedicated to putting children first, including Early Help, Children’s Services, Youth Offending Teams and other multi-agency partners, we draw on a wide range of expertise to coordinate holistic and effective support.

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