School Business Management

IT Support

Working exclusively in ICT for education, our IT professionals will help you stay ahead of the digital curve and deliver the best outcomes for pupils. We deliver expert IT support for schools.

A woman looking through files whilst sitting at a computer in the office.

ICT and MIS Support

Unlocking School Success: The Power of Flexi Data Manager

ICT and MIS Support

Supporting Schools This Computer Science Education Week

Explore our supplementary services

Products & Services

Our extensive range of school IT support services can be tailored to your requirements, providing a bespoke solution of one or more IT services to meet your budget.

Review, select and find out more about our products & services

ICT Technical Support

On Site Technical Support

As a long-standing offering of professional, high quality technical support services to schools, our on-site technical support service ensures you have a member of our talented team on-site with you. Working in conjunction with our service desk team, and benefitting
from our pro-active fault management service at no extra cost, you can rely on us to keep your network running.

Flexible Technical Support

Responsive technical support is crucial in ensuring the smooth operation of any educational institution. Combining unlimited technical support call-outs with high quality remote and telephone support, our flexible technical support ensures that you get the support you
need, when you need it most. With annual IT reviews, pro-active fault management, critical incident support and even Ofsted cover, we’ve got you covered!

Includes:
• Monday to Friday
• 8 x 4:30 remote and telephone support
• Unlimited technical support call-outs
• Proactive fault management of server estate
• Technical audit with annual reviews
• Critical incident call outs
• Ofsted inspection cover
• Dedicated account manager

SIMS and Arbor

Our experienced service desk offers support in SIMS and Arbor to over 200 schools. Providing unlimited telephone remote support and training opportunities, we pride ourselves on being more than just a helpdesk, sharing strategic advice and practical solutions to help you manage your systems effectively.

We can also offer consultancy on statutory returns, assessment templates, and data analysis. As a trusted and reliable service provider, we will automatically backup your MIS data, supporting your commitment to safeguarding.

Cyber Security

As experts in cybersecurity, we can offer a wide range of services including next-generation firewalls, advanced monitoring solutions, data access reviews, vulnerability scans, and overall school network security.

Our solutions are designed to meet DfE guidance whilst safeguarding pupils and protecting your school’s reputation. In addition to tailor-made solutions, we can offer cybersecurity and awareness training. Together, our wide-ranging services give customers the peace of mind their cybersecurity requirements are in safe hands.

Cloud Based Security

Cloud Based Security for Schools

Cloud computing has taken off over the last few years and the DfE now adopt a cloud-first approach to IT solutions. But to be effective, this approach must have the correct security measures in place, from multifactor authentication to system logging. Our team can review your cloud services, including Google and Microsoft, carrying out tests to ensure they are secure and in line with vendors’ standards.

Anti Virus for Schools

The latest anti-virus from Sophos allows us to keep your servers, desktops, and laptops safe. With unique threat prevention capabilities, Sophos recognises and stops ransomware before it takes hold. This helps to protect students and keep your institution up and running without fear of attack.

Email Security for Education

One Education’s cloud-based email security service delivers effective inbound and outbound filtering, removing over 99.9% of unwanted or malicious content from your users’ mailboxes!

Our solution is built to protect against spam, viruses, malware, phishing, ransomware, and other email-borne threats, significantly enhancing your email platforms built-in protection.

Our team will carry out either a full site survey, or partial for any enhancements, assessing your specific objectives to achieve a safe and secure learning environment for all.

Vulnerability Scans

With cyber threats hidden in all sorts of software, it’s
crucial to identify any vulnerabilities within your school
systems. To ensure you stay safe in the software you
are using, we can carry out a one-time scan of your
network, sharing a report and expert advice to help
you resolve any issues. We also offer the option of a
seamless scanner that runs in the background of servers
and workstations, picking up on threats straight away.

options, providing you with the most up-to-date hardware and software features to enhance the learning environment in your classrooms.

DfE Cyber Compliance

We understand how difficult it is to keep up to date with the DfE’s Cyber Security Standards. Our tailored approach can support schools through the minefield of tech jargon, ensuring you are meeting all the standards set by the DfE. In addition to highlighting weaknesses
within your systems and building resilience against these threats, we will:

• Review staff training

• Create a cyber risk assessment

• Build a cyber response plan

School Build Projects

From initial design to final handover, One Education can provide full IT infrastructure for whole school builds and extensions. Delivering projects directly and through the DfE framework, One Education’s expert Technical Architects and Project Managers have a wide range of experience in school build project design and delivery.

Working closely with schools, authorities, and construction partners, we can help you

realise your vision for the school whilst ensuring costs, time, and resources are balanced in line with your project requirements.

We can support you in many areas, including:

Bid Support
Tender and Procurement
Design Drawings/Review
Implementation
Project Management

Network and Infrastructure

Network & Infrastructure

With state-of-the-art network design and installation services, we offer a whole-school infrastructure solution tailored to your unique requirements.

Our team can offer support and daily monitoring for all servers and devices. We will also share advice on your switch environment and comms cabinets in order to complement your internet and Wi-Fi network, maximising efficiency throughout your whole school.

Installation Services

With experience in all education settings, our installation team can ensure all your IT systems are installed to the highest standards, from computer, sensory, and media suites to mobile devices and servers, as well as whole-school cabling and Wi-Fi infrastructure.

We offer a bespoke service, meeting with you to discuss your requirements so we can integrate solutions into your existing network. We will support you throughout

the installation process, from the initial planning stage to completion and sign-off.

Inventry

Trusted by over 8,000 schools, InVentry will give you peace of mind, keeping track of who is in school at any given time. Integrating with all leading MIS systems, InVentry guarantees identity information and attendance records are kept up-to-date, accurate, and secure.

Designed to support GDPR and safeguarding, InVentry can help you maximise efficiency whilst also complying with Ofsted requirements.

Software and Licensing

Software & Licensing

Providing best value annual subscriptions and perpetual licences, we will help you to keep your school devices and data secure, up to date, and protected at all times.

We offer competitive pricing for all software, including Microsoft, Google, Adobe, Impero, and more. In partnership with Sophos, we can also advise you on cybersecurity and anti-Virus, whilst guaranteeing cost-effective pricing for all your school devices.

ICT Technical Support

As a single point of contact for all your IT issues and requirements, our team will provide all the advice and guidance you need to maximise efficiency and improve school performance.

We provide a variety of support options, from remote monitoring to regular on-site visits with unlimited telephone and service desk access, guaranteeing you timely solutions and proactive support.

SIMS and Arbor

School Broadband

Having secure and high-speed internet connectivity is essential to meet the demands of modern-day education. With a range of connectivity options, including FTTC, FTTP, and Leased lines up to 10Gbps, complemented with our secure firewall and filtering solution, we will help you enrich the learning experience whilst keeping your school protected in line with DfE guidance.

Apple Solutions

We provide a full range of Apple products, available at highly competitive prices. Sharing advice and guidance, our experts will help you make the most of each device in a fully managed and secure environment.

Our team can deliver training for both staff and pupils, sharing digital skills and safety advice across all areas of the curriculum. With storage units, engraving services, and other security options available, we can offer a variety of options to protect your devices.

Audio / Visual Solutions

From a single projector bulb through to full conferencing and theatre solutions, we can equip your school with the latest leading-edge technology, sharing expertise and guidance to help you make the most of your investment.

In partnership with Prowise, we offer highly competitive touchscreen technology

options, providing you with the most up-to-date hardware and software features to enhance the learning environment in your classrooms.

Hardware Procurement

From laptops, tablets, desktop PCs, and audio-visual equipment through to whole-school networks and infrastructure, we have the best hardware solutions for schools. Our consultants will review your current provision, providing you with a strategic plan for replacement and improvement.

Installation Services

We offer a bespoke service, meeting with you to discuss your requirements so we can integrate solutions into your existing network. We will support you throughout

the installation process, from the initial planning stage to completion and sign-off.

Security and CCTV

In school, the safety and well-being of pupils, staff, and visitors are paramount. Providing whole school security design, procurement, installation, and maintenance services, we offer the highest level of protection, improving children’s security

in compliance with Ofsted guidelines.

Our team will carry out either a full site survey, or partial for any enhancements, assessing your specific objectives to achieve a safe and secure learning environment for all.

School Build Projects

Working closely with schools, authorities, and construction partners, we can help you

realise your vision for the school whilst ensuring costs, time, and resources are balanced in line with your project requirements.

We can support you in many areas, including:

Bid Support
Tender and Procurement
Design Drawings/Review
Implementation
Project Management

Wireless Networking

Wireless devices are intrinsic to the school day, facilitating teaching and learning as well as administrative functions. Meet all the demands of a 21^st-century education with our wireless network support and installation services.

Our solutions can be tailored to each individual setting and your requirements. From the initial survey to installation, we will help you through every step of the process, ensuring fast and reliable connection across the whole school.

Inventry

Designed to support GDPR and safeguarding, InVentry can help you maximise efficiency whilst also complying with Ofsted requirements.

Telephony Services

As the UK’s telephone network is upgraded, we can support your seamless transition to a cloud-based solution complementing our broadband offer. In partnership with Clarion Communications, we offer a 3CX software-based solution tailored to educational settings, ensuring you have the systems you need to communicate effectively with staff, parents, and the wider community.

Network & Infrastructure

With state-of-the-art network design and installation services, we offer a whole-school infrastructure solution tailored to your unique requirements.

Printing Solutions

Helping to tackle costs and drive sustainability we can provide a fully managed print solution, optimising workflow whilst supporting your commitment to data protection and safeguarding.

Our Visibility & Traceability solutions monitor every page that gets printed or scanned, minimising spending and security risks. With a wide range of devices available, we can help you transform your whole-school infrastructure or make incremental yet vital improvements.

Software & Licensing

Providing best value annual subscriptions and perpetual licences, we will help you to keep your school devices and data secure, up to date, and protected at all times.

Asset Disposal

With the rapid evolution of technology, schools can find they are stuck with obsolete IT and electrical devices. We offer collection and disposal services free of charge, with the possibility for schools to earn cashback for certain items.

All IT and consumer electronic assets will be audited, with full reporting and transparency throughout the process. We also offer on-site and off-site government-level NCSC-approved certified data wiping and physical destruction, with strict Chain of Custody procedures on all data-bearing assets.

Latest Podcast

Podcast Title

This sleep exercise offers relief for people who wake in the middle of the night and struggle to get back to sleep.

Latest Blog

Blog Title

This sleep exercise offers relief for people who wake in the middle of the night and struggle to get back to sleep.

Latest Publication

Publication Title

This sleep exercise offers relief for people who wake in the middle of the night and struggle to get back to sleep.

Why choose us for your ICT in Education services?

Working exclusively in education, our IT professionals will help you stay ahead of the digital curve and deliver the best outcomes for pupils. Our team is made up of highly qualified IT consultants and technicians, including ITIL-certified experts and accredited Prince 2 Practitioners.

With over twenty years of experience working in education, we understand all of the challenges unique to the school environment. Combining our industry expertise with your school vision, we will support your school IT needs and help you make the most of your IT systems and data.

Looking for something else?

We can ask whatever question we want and always feel supported. Nothing is too much fuss or trouble. The One Education Team are so hardworking and we know we can always rely on them.

Dianne Harris, School Business ManagerNewall Green Primary School

Excellent service. One phone call solves all my ICT problems. One stop shop with instant access to Consultants, engineers, sales and support. I would highly recommend.

Nicola Evans, School Business ManagerHeald Place Primary School

We have used One Education’s IT services for the past 2 years and everyone has shown great efficiency in resolving issues promptly. Our on-site technician is incredibly professional, patient and supportive. The remote support has also been effective in resolving all of our SIMS and IT queries, especially with regard to recent challenges with the census. The team’s knowledge is second to none and I would recommend the service without reservation.

Teresa Van Oss, School Business ManagerNew Moston Primary School

Not a member yet?

Join Now!

As a One Education member, you will gain immediate access to high-quality content, supporting you to support your pupils.

What's New

What's New

What's New

What's New

What's New

What's New

What's New

IT Support

Explore our supplementary services

Review, select and find out more about our products & services

ICT Technical Support

SIMS and Arbor

Cyber Security

Cloud Based Security

Anti Virus for Schools

Email Security for Education

Vulnerability Scans

DfE Cyber Compliance

School Build Projects

Network and Infrastructure

Installation Services

Inventry

Software and Licensing

ICT Technical Support

SIMS and Arbor

School Broadband

Apple Solutions

Audio / Visual Solutions

Hardware Procurement

Installation Services

Security and CCTV

School Build Projects

Wireless Networking

Inventry

Telephony Services

Network & Infrastructure

Printing Solutions

Software & Licensing

Asset Disposal

Why choose us for your ICT in Education services?

Looking for something else?

Not a member yet?

How can we help you?

Become a member

Login to your account

Search our website

Request a brochure

Sign up to our Newsletter

Request a call back